Refund Policy
Last Updated: February 2026
Our Commitment
We want you to be completely satisfied with VidSeeds.ai. If you're not happy with our service, we offer a straightforward refund policy.
14-Day Money-Back Guarantee: If you're not satisfied within 14 days of your first payment, we'll refund you in full.
Refund Eligibility
Eligible for Refund
- First-time subscribers within 14 days of initial payment
- Annual plan cancellations within 14 days of renewal (pro-rated)
- Service outages lasting more than 24 hours
- Billing errors on our part
Not Eligible for Refund
- Accounts that have used more than 50% of monthly quota
- Violations of our Terms of Service
- Renewals after the 14-day guarantee period
- Add-on credits or one-time purchases
How to Request a Refund
- 1Contact Support: Email us at [email protected] with "Refund Request" in the subject line.
- 2Provide Details: Include your account email, subscription plan, and reason for the refund.
- 3Processing Time: Refunds are typically processed within 5-10 business days.
Cancellation vs Refund
Cancellation
You can cancel your subscription anytime. Your access continues until the end of your billing period. No refund is issued for partial months.
Refund
A refund returns your payment. Your access ends immediately upon refund processing. Only available within the 14-day guarantee period.
Free to Start
New users receive free seeds on signup—no credit card required. You can:
- Test the application with your preloaded balance
- Buy more seeds when you need them
- Use earned seeds from daily engagement and referrals