Billing
Refund Policy
Last Updated: October 2026
Our Commitment
We want you to be completely satisfied with VidSeeds.ai. If you're not happy with our service, we offer a straightforward refund policy.
14-Day Money-Back Guarantee: If you're not satisfied within 14 days of your first payment, we'll refund that first payment in full. Renewals are not covered.
Refund Eligibility
Eligible for Refund
- First-time subscribers within 14 days of initial payment
- Service outages lasting more than 24 hours
- Billing errors on our part
Not Eligible for Refund
- Accounts that have used more than 50% of monthly quota
- Violations of our Terms of Service
- Subscription renewals, monthly or annual
- Add-on credits or one-time purchases
How to Request a Refund
- 1Contact Support: Email us at support@vidseeds.ai with "Refund Request" in the subject line.
- 2Provide Details: Include your account email, subscription plan, and reason for the refund.
- 3Processing Time: Refunds are typically processed within 5-10 business days.
Cancellation vs Refund
Cancellation
You can cancel your subscription anytime. Your access continues until the end of your billing period. No refund is issued for partial months.
Refund
A refund returns your payment. Your access ends immediately upon refund processing. Only available within 14 days of the first payment.
Free to Start
Eligible new accounts can receive free seeds. No credit card is required. You can:
- Test the application with your preloaded balance
- Buy more seeds when you need them
- Use earned seeds from daily engagement and referrals